TERMS AND CONDITIONS
Effective Date: March 2026
Welcome to Vie H S Agency. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing our website or using our services, you agree to be bound by these Terms.
If you do not agree with these Terms, please discontinue use of our website and services immediately.
Who we are
Vie H S Agency provides information and assistance related to health insurance services, including Affordable Care Act (ACA) Marketplace plan guidance, eligibility verification, and application support.
Our services may include customer support, insurance consultation, application assistance, and follow-up communications.
Use of Website
By using our website, you agree that:
- You will use the website only for lawful purposes
- You will not misuse or attempt to disrupt the website or its services
- You will not attempt unauthorized access to systems or data
- You will not use the website to distribute malicious software or spam
We reserve the right to restrict or terminate access to the website if misuse is detected.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Accuracy of Information
While we strive to provide accurate and up-to-date information, Vie H S Agency makes no guarantees regarding the completeness, accuracy, or reliability of information provided on this website.
Insurance plans, eligibility requirements, and program availability may change and are subject to government regulations and insurance carrier policies.
Users are responsible for verifying information with licensed insurance providers when necessary.
No Professional Guarantee
All content on this website, including but not limited to:
- Text
- Logos
- Graphics
- Website design
- Documents
- Images
is the intellectual property of Vie H S Agency unless otherwise stated.
You may not reproduce, distribute, or copy website content without prior written consent.
Suggested text: If you request a password reset, your IP address will be included in the reset email.
Third-Party Links and Services
Our website may contain links to third-party websites, insurance providers, or external resources.
These links are provided for informational purposes only.
Vie H S Agency does not control and is not responsible for:
- Third-party website content
- Third-party privacy practices
- Third-party services
Users access external websites at their own risk.
Limitation of Liability
To the fullest extent permitted by law, Vie H S Agency shall not be liable for:
- Direct damages
- Indirect damages
- Incidental damages
- Loss of data
- Loss of profits
- arising from the use or inability to use our website or services.
Data Collection and Privacy
Your use of our website may involve the collection of personal information.
All data collection and use of personal information are governed by our Privacy Policy.
We encourage you to review our Privacy Policy to understand how we collect, use, and protect your data.
SMS MESSAGING TERMS AND POLICY
Vie H S Agency may send SMS messages to individuals who request information or assistance regarding health insurance services.
Messages may include:
- Responses to customer inquiries
- Insurance consultation follow-ups
- Appointment confirmations or reminders
- Application status notifications
- Customer support responses
- Additional service-related communications
Message frequency may vary depending on user interaction and service requests.
User Consent
By providing your phone number through:
- Website forms
- Contact requests
- Appointment scheduling
- Direct inquiries
you consent to receive SMS communications from Vie H S Agency related to your request for services.
Providing your phone number indicates that you agree to receive SMS communications regarding insurance services, updates, and customer support.
Your consent to receive SMS messages is not a condition of purchasing services.
Message Frequency
The number of SMS messages you receive may vary depending on:
- Your inquiry
- The status of your request
- Customer support needs
- Follow-up communications
Message and Data Rates
Standard message and data rates may apply based on your mobile carrier and service plan.
Charges for SMS or data usage are determined by your wireless provider.
Opt-Out Instructions
You may opt out of SMS communications at any time by replying:
STOP
After sending STOP, you will receive a confirmation message indicating that you have been unsubscribed.
You will no longer receive SMS messages from Vie H S Agency unless you initiate further communication.
Help Instructions
If you need assistance with SMS communications, reply:
HELP
You may also contact us directly using the information provided below.
Data Protection
Vie H S Agency values your privacy.
We will not sell, rent, or share mobile numbers or personal information with third parties for marketing purposes.
All personal information collected is handled in accordance with our Privacy Policy.
Supported Carriers
SMS services may be supported by major U.S. mobile carriers including:
- AT&T
- T-Mobile
- Verizon
- Sprint
Carrier availability and participation may vary.
Vie H S Agency is not responsible for message delays or delivery failures caused by carrier network issues.
Service Availability
SMS messaging services may not be available in all areas or on all mobile networks.
Delivery of SMS messages may depend on network availability and technical factors outside of our control.
Changes to Messaging Terms
Vie H S Agency reserves the right to update or modify these SMS Messaging Terms at any time.
Updated terms will be posted on this page with the revised effective date.